Contact Us

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Prince of Wales Close
London, NW4 4QN

0208 450 9723

High Grade London. A UK based urban streetwear fashion label.

Shipping & Returns

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Shipping & Returns

Our goal is for you to be 100% satisfied with your purchase from www.highgradeldn.com. If for any reason you are not satisfied we would be happy to assist you.

Please note: We do not accept returns for High Grade products not purchased from www.highgradeldn.com.

RETURNS

Item(s) purchased from www.highgradeldn.com must be returned in new, unused condition with original tags still attached, within 14 days of receiving the shipment, in order to receive a refund. To return an item(s) for a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment.

All returns should be shipped via insured traceable mail in a secure package to the following address:

Attn: Returns
Unit 9
Adrian avenue
London NW2 1LX
UNITED KINGDOM

EXCHANGES

Unfortunately we don’t exchange product.  If you purchased an item from www.highgradeldn.com and would like a different colour, size or style, a new order will need to be placed.  A refund will then be issued for the original item(s) within 1-2 business days of receipt.

SALE ITEMS

Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund.  If we receive a returned sale or discounted item, we will either refuse the delivery or return it at the customers’ expense.  No refund will be issued.